Dive shops, dive clubs, travel agents and wholesalers
NAI'A is available for charter by groups as either a full-boat charter or a half-boat charter. Please contact us directly for more information.
| NAI'A Contact Details | |
| explore@naia.com.fj | |
| USA Toll Free | 1-866-776-5572 |
| Fiji Tel | (+ Country Code 679)-345-0382 |
| Fiji Mobile | (+ Country Code 679)-990-7796 |
| Fiji Fax | (+ Country Code 679)-345-0566 |
| USA Mail use for payments, & airline tickets |
NAI'A |
| Fiji Mail use for paperwork & correspondence |
NAI'A PO Box 332 Pacific Harbour Fiji Islands |
With infinite regret we must acknowledge the inexorable increase in the cost of oil and institute a fuel surcharge based on the actual cost of diesel fuel delivered to NAI'A. To avoid unpleasant surprises, we will determine the amount of the fuel surcharge three months before the beginning of the charter; as of the end of June it stands at $14 per day. The surcharge will be collected on board.
COMMISSION STRUCTURE
Please contact us for more information about commissions for qualified dive shops and dive clubs booking groups direct with NAI'A.
PAYMENTS FOR GROUP BOOKINGS OF 1/2 BOAT OR MORE
Contact us to confirm availability of space. We will hold your booking for ten working days pending arrival of your deposit. Deposit & payment structure for full or half-boat charters:
- A non-refundable deposit of $2000.00 is due within 10 working days.
- A non-refundable $4000.00 deposit is due 9 months before the charter.
- One half (½) of the balance is due 180 days (6 months) before the charter.
- Final payment is due 90 days before the charter.
Deposits and final payment can be by credit card, wire transfer, or bank check. Please have each member of your group complete our Pre-Cruise Paperwork. Please collect and return all of the completed Paperwork to us well ahead of the charter date.
Depositing by bank check
If you are making a payment by check, please mail it to:
NAI'A, 1140 E. Smoot Drive, Tucson, AZ 85719
Depositing by wire transfer
If you are making a payment by wire transfer, please contact
our office for specific details.
Depositing by credit card
If you are making a payment using a credit card, please
print and fill out the Credit
Card Authorization Form and fax it to us in Fiji.
Fiji Fax: (+ Country Code 679)-345-0566.
NAI'A OFFERS A BUILT-IN 3% DISCOUNT IF YOU PAY BY BANK DRAFT, PERSONAL, BUSINESS OR CASHIER'S CHECK OR DIRECT WIRE TRANSFER.
All clients who pay via bank draft, personal, business or cashier's
check or wire transfer receive a built-in 3% cash discount off NAI'A's
normal price for a land package or for air tickets. Land packages
include lodging, diving and side tours. Here is how the discount
works.
This 3% discount is already built into the package rates that
are advertised on all of NAI'A's price sheets and also on the NAI'A
website.
However, clients who choose payment via credit card are freely
waiving this built-in 3% discount. By this waiver they will
pay our normal retail price for their booking -- which is 3% higher
than the special cash-discount rate advertised on NAI'A's price
sheets
& on the internet.
DISCOUNTS
NON-DIVERS: $100 off.
RETURNING GUESTS: All returning passengers are entitled to a Vinaka Discount. A 9th return trip qualifies passengers for our NAI'A Gold Level Passenger status and a $1000 discount off the trip plus all future trips! YES! It's retroactive, "Vinaka".
- $200 off the first return trip
- $300 off the 2nd return trip
- $400 off the 3rd return trip
- $500 off the 4th return trip
- $600 off the 5th return trip
- $700 off the 6th return trip
- $800 off the 7th return trip
- $900 off the 8th return trip
- Gold Level Passengers: $1000 off the 9th return trip and every trip thereafter!
FULL-BOAT CHARTER: Got 16 divers? Bring two more FREE. Plus the NITROX is on us!
HALF-BOAT CHARTER: Got 8 divers? Bring one extra FREE!
INSURANCE
We strongly recommend that each guest purchase comprehensive accident, medical, baggage and trip cancellation/interruption insurance when space is reserved. Please be advised that if a guest chooses NOT to purchase trip insurance, WE WILL NOT BE RESPONSIBLE FOR ANY FINANCIAL DISAPPOINTMENT CAUSED BY REASONS BEYOND OUR CONTROL. In the event that it is necessary for NAI'A to cancel or interrupt a charter due to weather or any "Act of God" which is beyond our control, there will be no refund or credit issued. We also highly recommend diver accident insurance.
A Few Recommended Travel Insurance Providers in the USA:
- Access America (800) 424-3391
- Travel Assistance International (800) 821-2828
- Travel Guard International (800) 826-1300
- Travelex Insurance Services (800) 228-9792
- Carefree Travel Insurance (800) 323-3149
Recommended Diver Accident Insurance Providers
- Divers Alert Network or D.A.N. (800) 446-2671
- Vicencia & Buckley Insurance Services (The PADI policy provider) (800) 223-9998
CANCELLATION AND CHANGE POLICY FOR GROUP BOOKINGS
- 75% of the deposit will be forfeited (excluding the non-refundable deposit) for cancellation within 180 days of departure.
- No refund for cancellation within 90 days of departure.
- After the deposit is received, all revisions will be subject to a $50.00 per person handling fee.
No refunds will be issued for unused or partially used dive packages. Our policy is intended to be fair to our guests, and yet prevent the loss of income to our business. Due to our remote location and the nature of liveaboards, we must depend upon advanced reservations. If a reservation is cancelled within 90 days prior to departure we will refund the total paid less an administration fee ONLY if we manage to rebook the space AND the vessel is full. Substitution of passengers is permitted.
