How to book your NAI'A charter

Booking your NAI'A dive adventure directly with us is simple! Just check out our upcoming schedules for current availability. If space is available, you may use the ´Request Booking´ button to reserve space on that charter. If you are an Agent or Group Leader, please contact the NAI'A office directly to make a booking. We will hold your reservation for ten working days pending arrival of your deposit, which serves to confirm your booking. Prior to your cruise, we will need you to complete our Pre-Cruise Paperwork.

Group Bookings: Dive shops, dive clubs, travel agents and wholesalers should refer to the page, Group Bookings.

Deposits for Individual Bookings

The deposit for individuals on each charter is equal to one third of the total charter cost and is due within 10 working days of booking. Final payment is due 90 days prior to departure. Deposits and final payment can be made by wire transfer, or credit card.

Depositing by wire transfer

If you are making a payment by wire transfer, please contact our office for specific details.

Depositing by credit card

If you are making a payment using a credit card, please fill out the Credit Card Authorization Form and email, fax or mail it to us in Fiji.

Fiji Fax: (+ 679) 345-0566

Discounts

Non-divers: $100 off.

Returning Guests: All returning passengers are entitled to a Vinaka Discount. A 9th return trip qualifies passengers for our NAI'A Gold Level Passenger status and a $1000 discount off the trip plus all future trips. Vinaka!

$200 off the first return trip
$300 off the 2nd return trip
$400 off the 3rd return trip
$500 off the 4th return trip
$600 off the 5th return trip
$700 off the 6th return trip
$800 off the 7th return trip
$900 off the 8th return trip
Gold Level Passengers: $1000 off the 9th return trip and every trip thereafter!

Full-boat Charter: Got 16 divers? Bring two more FREE. Plus the NITROX is on us!

Half-boat Charter: Got 8 divers? Bring one extra FREE!

Insurance

We strongly recommend that each guest purchase comprehensive accident, medical, baggage and trip cancellation/interruption insurance when space is reserved. Please be advised that if a guest chooses NOT to purchase trip insurance, WE WILL NOT BE RESPONSIBLE FOR ANY FINANCIAL DISAPPOINTMENT CAUSED BY REASONS BEYOND OUR CONTROL. In the event that it is necessary for NAI'A to cancel or interrupt a charter due to weather or any "Act of God" which is beyond our control, there will be no refund or credit issued other than that outlined in our Named Storm Policy. We also highly recommend diver accident insurance.

A Few Recommended Travel Insurance Providers in the USA:

Access America (800) 424-3391
Travel Assistance International (800) 821-2828
Travel Guard International (800) 826-1300
Travelex Insurance Services (800) 228-9792
Carefree Travel Insurance (800) 323-3149

Recommended Diver Accident Insurance Providers

Divers Alert Network or D.A.N. (800) 446-2671
Vicencia & Buckley Insurance Services (The PADI policy provider) (800) 223-9998

Cancellation and Change Policy for Individual Bookings

Fee of 20% of the total charter cost for cancellation within 180 days of departure.
No refund for cancellation within 90 days of departure*.
After the deposit is received, all revisions will be subject to a $50.00 per person handling fee.
No refunds will be issued for unused or partially used dive packages.

*Our policy is intended to be fair to our guests and yet prevent the loss of income to our business. Due to our remote location and the nature of liveaboards, we must depend upon advanced reservations. If a reservation is cancelled within 90 days prior to departure we will refund the total paid less an administration fee ONLY if the vessel is full and we manage to rebook the space. Substitution of passengers is permitted.